Two audits, both with no fee unless we find savings
Our Utility Bill Audit reviews your gas, electricity, water, and sewer bills line by line. Our RUBS & Resident Utility Reallocation Audit determines whether your properties are maximizing the reallocation of common area expenses to residents, while keeping resident billing compliant.
Utility Bill Audit
We review your gas, electricity, water, and sewer bills line by line, pursue the savings we find, and are paid only from the savings you actually receive.
Four steps from first call to lower bills
We handle the detailed work, so very little is needed from you or your staff.
Reach out
Call 303-997-0373 or email learnmore@drakehammond.com about your property or portfolio. Whether you manage one building or a national portfolio, we're happy to take a look.
We review your bills
Our team completes a full, line-by-line analysis of your gas, electricity, water, and sewer bills, looking for incorrect rates, clerical errors, unused credits and exemptions, and alternative energy options.
We work with the utilities
We know where to look and who to talk to, and we pursue every savings opportunity we find.
You save
Savings come back to you as refunds or reductions in future bills. If we don't find any savings, you owe nothing.
The utilities behind your operating costs
A complete, line-by-line analysis of each bill.
Gas
Checked for incorrect rates and billing errors.
Electricity
Reviewed for the right rate, available credits, and alternative energy options.
Water
Checked for clerical errors and charges that don't fit the property.
Sewer
Reviewed for incorrect charges and exemptions you may qualify for.
Where the savings hide
Incorrect rates
Accounts billed on a rate that may not fit the property.
Clerical errors
Mistakes in how bills are calculated or recorded.
Unused credits and exemptions
Credits or exemptions your property may qualify for but isn't receiving.
Alternative energy options
Energy options that may lower what you pay.
Guidance on utility expense allocation
Concerned about over- or under-allocating utility expenses? Our team can help you get allocation right. See the RUBS Reallocation Audit.
Contingency-based. No savings, no fee.
You never pay up front. We work under a contingency agreement, so our fee comes only from the savings you actually realize.
- No upfront cost. There's nothing to pay to start an audit.
- Paid only from savings. Our fee comes from savings realized as refunds or reductions in future bills.
- No savings, no fee. If we're unable to find savings, you owe nothing.
RUBS & Resident Utility Reallocation Audits
We determine whether your properties are maximizing the reallocation of common area expenses to residents.
Recover everything permitted, with less compliance risk
We audit your third-party RUBS and sub-metering vendors to find missed revenue and make sure your resident billing is legally compliant. We check what your property's jurisdiction lets you allocate to residents, and we look for over-allocation or improper charges that could create legal exposure. The goal is to recover everything permitted while lowering compliance risk.
Owners, operators and managers of multifamily properties that bill residents for utilities through RUBS or sub-metering.
Provide
You send a signed Drake Hammond agreement, signed letters of authorization, your utility bills, and your current resident billing / RUBS information.
Review
We review your billing, rates and RUBS practices, usually alongside the utility bill audit.
Deliver
You get property-level findings that show savings, resident recovery opportunities, and any allocation or compliance risks.
Implement
You decide what to move forward with. Once you approve, the changes are put in place and verified, with very little work for your staff.
Where recovery and risk hide in resident billing
What you're allowed to allocate
What your property's jurisdiction lets you allocate to residents.
Missed recovery
Reimbursable charges your third-party billing vendor isn't recapturing or is under-billing.
Vendor rate structures
Whether your vendor's rate structures for resident reimbursements are the best fit for your community.
Improper billing practices
Improper billing practices by your third-party billing vendor.
Over-allocation risk
Over-allocation or improper resident charges that may create legal exposure.
State and local compliance
Legal compliance at the state and local level for each community.
Contingency-based. No savings, no fee.
Our work is contingency-based: no savings, no fee, and no upfront cost.
- No upfront cost. There's nothing to pay to get started.
- Billed after results. We bill only after you see the increase in your utility reallocation income.
- You choose what to apply. If you choose not to apply part of a recommendation, there's no charge for that part.
Common questions
Utility Bill Audit
What does an audit cost?
Nothing up front. We work on a contingency basis, so our fee comes only from savings realized as refunds or reductions in future bills. If we don't find savings, you don't pay.
Which bills do you review?
We complete a full, line-by-line analysis of your gas, electricity, water, and sewer bills.
What do you look for?
Incorrect rates, clerical errors, credits and exemptions that aren't being used, and opportunities such as alternative energy sources.
How much time will it take from my staff?
Very little. We work independently and know what we need and how to get it, so interruptions to your team are minimal.
How much could we save?
Results vary by property. Across our audits, the average reduction in utility expenses is 5% to 15%, and we've recovered over $13 million for our clients.
What types of properties do you work with?
Multifamily and multi-residential properties, schools, churches, manufacturing facilities, and other commercial properties.
Do you work outside Utah?
Yes. We started in Denver in 1991, are headquartered in Salt Lake City, and serve clients in almost every state.
RUBS Reallocation Audit
Is this just about raising resident charges?
No. We confirm what you're allowed to allocate, and we flag any over-allocation or improper charges that could create legal or regulatory exposure.
What if the recommended reallocation raises resident charges too much? Can we apply a smaller amount?
Yes. Our recommendations are just that, recommendations. If you decide not to apply part of them, there's no charge for that part.
How is the RUBS audit paid for?
Our work is contingency-based: no savings, no fee, and no upfront cost. We bill only after you see the increase in your utility reallocation income.
Ready to find out what you could save? There's no fee unless we find savings.
Tell us about your property or portfolio, and which audit you're interested in, and we'll take it from there.